A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organisation to help executives carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.
The SOP development process is a great way for managers and their teams to collaborate in the documenting of processes for everyone's benefit. Developing and following a framework for SOP development creates a positive sense of teamwork and will lead to improving the efficiency of your workforce.
SOPs are not created overnight, they require attention to detail and an investigation into your key business processes. While the concept of creating SOPs may seem simple, not following a defined process and creating a badly written SOP can have a significant impact on your organization.
CHESSY has team of expert with significant industry experience who can help and create customised SOP for effective understanding
We outline process for developing and managing SOPs.
Develop a list of processes that you believe need SOP creation
The best way to complete this task is discuss internally within teams in order to create a list of potential SOPs. As we write SOPs, it may not be possible to combine some processes while others may need to be split up into different SOPs. The main function of this list is to give you a necessary starting point.
Plan the process for developing and managing SOPs
Collect information for the content of your SOP
Write, review and publish your SOP
Maintaining your SOP over time